Page 14 - Triumphus - November 2024 - 3

St.Joseph's Institute of Technology

GUEST LECTURE
G U E S T L E C T U R E

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The Department of Management Studies Organized Guest lecture on 12th

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N o v e m b e r , 2 0 2 4 , t h e t o p i c i s C O N S U M E R P R O T E C T I O N A C T t h e s p e a k e r i s
November, 2024, the topic is CONSUMER PROTECTION ACT the speaker is
Mr.PRADEEP SHANKAR , ADVOCATE. The Consumer Protection Act safeguards
M r . P R A D E E P S H A N K A R , A D V O C A T E . T h e C o n s u m e r P r o t e c t i o n A c t s a f e g u a r d s
consumers' rights against unfair trade practices, defective goods, and deficient
c o n s u m e r s ' r i g h t s a g a i n s t u n f a i r t r a d e p r a c t i c e s , d e f e c t i v e g o o d s , a n d d e f i c i e n t
services. Key features include the establishment of Consumer Protection Councils,
s e r v i c e s . K e y f e a t u r e s i n c l u d e t h e e s t a b l i s h m e n t o f C o n s u m e r P r o t e c t i o n C o u n c i l s ,
a three-tier grievance redressal mechanism (District, State, National
a t h r e e - t i e r g r i e v a n c e r e d r e s s a l m e c h a n i s m ( D i s t r i c t , S t a t e , N a t i o n a l
C o m m i s s i o n s ) , p e n a l t i e s f o r m i s l e a d i n g a d v e r t i s e m e n t s , e - c o m m e r c e r e g u l a t i o n s ,
Commissions), penalties for misleading advertisements, e-commerce regulations,
a n d p r o v i s i o n s f o r q u i c k d i s p u t e r e s o l u t i o n t o p r o t e c t c o n s u m e r i n t e r e s t s . T h e
and provisions for quick dispute resolution to protect consumer interests. The
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l lecture concluded with an engaging Q&A session, where students asked questions
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a b o u t s p e c i f i c c h a l l e n g e s t h e y f a c e d o r w e r e c o n c e r n e d a b o u t . T h e s p e a k e r
about specific challenges they faced or were concerned about. The speaker
provided valuable insights and advice, encouraging the audience to take action and
p r o v i d e d v a l u a b l e i n s i g h t s a n d a d v i c e , e n c o u r a g i n g t h e a u d i e n c e t o t a k e a c t i o n a n d
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think about starting small businesses. The session was a resounding success, ,
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l leaving participants motivated to explore entrepreneurship as a viable career
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option. The key message of "thinking big but starting small" resonated with the
o p t i o n . T h e k e y m e s s a g e o f " t h i n k i n g b i g b u t s t a r t i n g s m a l l " r e s o n a t e d w i t h t h e

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audience, and many expressed their eagerness to apply the lessons learned in real-
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l life scenarios. Feedback from attendees indicated that they found the lecture
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i inspiring, practical, and informative. .

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Triumphus 14